faq

Yes. Bilge Brew Coffee Co is veteran-owned and built by a U.S. Navy veteran (and registered nurse). Read the story: About the Owner.

It means the business is owned and operated by a U.S. military veteran—not just “veteran-themed” branding. Here’s the breakdown: What Veteran-Owned Coffee Means.

You’re supporting a veteran-owned small business directly. If you want the “why” behind the brand: Why I Started Bilge Brew.

Bilge Brew focuses on roast development for balance and consistency—coffee that performs across brew methods. Start here: All Roasts, or try a mix: Sampler Bundle.

Bilge Brew is roasted in small batches for consistent flavor. If you want the practical timeline: How Long Coffee Stays Fresh.

Processing time and shipping options are shown at checkout, and you’ll receive tracking when your order ships.

Free shipping (if available) and thresholds are shown in your cart/checkout based on your order and destination.

If you need a change, reach out as soon as possible after ordering. If it hasn’t shipped yet, we can usually help.

Shipping availability and options appear at checkout when you enter your address.

Refund details are here: Refund Policy.

Flavor changes over time with air, light, heat, and moisture. Here’s the real-world timeline: How Long Coffee Stays Fresh.

Keep it sealed, cool, and dry. Avoid open counters and humidity. Whole bean holds flavor longer than pre-ground.

Fridges add moisture and odors. Freezing can work if you portion it and keep it sealed (so you aren’t thawing the whole bag repeatedly).

Roast date tells you when the coffee was roasted (freshness indicator). Quick explainer: Roast Date Explained.

Whole bean gives you the best flavor window because you grind right before brewing. If you want a simple upgrade: start with whole bean and a basic burr grinder.

Espresso = fine, drip = medium, French press = coarse. If you’re troubleshooting taste fast: Espresso Troubleshooting Guide.

Bitter often means over-extraction (too fine, too hot, too long) or a roast profile you don’t like. Fix list here: What Makes Coffee Bitter.

Sour usually points to under-extraction (too coarse, too cool, too short). Espresso-specific checklist: Sour Espresso Fixes.

Yep—start with what you use most: French Press, Pour Over, Cold Brew, Moka Pot.

Yes. Water minerals affect extraction and taste. I suggest using filtered water or do a simple taste test. If your room temp water tastes off, your coffee will be affected. 

Not usually. Roast level changes flavor more than caffeine. Dark can taste “stronger” because of roast flavor.

Start with smooth, easy medium roasts: Liberty, Signature Roast, or Maritime Roast.

For classic, bold espresso: Anchor Espresso. For a punchy espresso blend: Red Alert!. Want to dial-in fast? Dial In Espresso.

For a steady daily cup: Liberty or Maritime Roast. For a stronger, bolder drip: General Quarters.

Yes—K-cup compatible options are available. Guide + tips: K-Cup Coffee, But Better.

Yes—naturally flavored options designed to complement the coffee: Flavored Coffees. If you’ve been burned by “fake” tasting flavors, read this: Truth About Flavored Coffee.

If you want naturally higher caffeine, check out: Atomic.

Coffee that rests in used whiskey barrels before roasting, picking up subtle oak warmth. Try: Drunken Sailor.

Start with a variety pack so you can pick your lane: Bilge Brew Crew Sampler. If you want espresso options too: Espresso Bundle.

Yes—bulk and gift orders are possible. A simple place to start is a bundle: Sampler Bundle or Espresso Bundle.

Yes—if you’re looking to stock a veteran-owned coffee brand, start by browsing the lineup: All Roasts.